Empathetic AI Chatbot For Employee Feedback/Team Improvement Services Launched
Weeve, a conversational feedback platform for businesses, has launched updates to its services and products online. The company specializes in the use of emotionally aware feedback technology to help manage teams and offices.
More details can be found at https://www.weeve.ai
The newly updated services offer businesses a unique and innovative way to gather feedback and gauge an employee’s experience as the pandemic slows down and offices begin to re-open.
Weeve was founded on the idea that though many businesses strive to understand their employees and improve their culture, getting a truly honest, unbiased response from staff can seem impossible. The company promotes the concept of every employee having a safe, anonymous voice where they can raise concerns without fear.
Combining innovative technology with an empathetic AI called Kim, the company uses a chatbot to gather feedback from staff through simple organic conversation. Kim collects information regarding the individual’s skills, preferences, and interests to determine their proficiencies and assess how well teams are working together.
This data is then used to determine gaps in teams and organizations, which can then be actioned. Action taken can also be assessed by Kim, as the AI continues to engage with staff and monitor the results.
Capable of integrating into major messaging platforms, Kim works on the understanding that employees are more than just numbers, but individuals. By providing an anonymous person to talk to that can respond empathetically, Kim can analyze not only what a person says, but how they are feeling. The AI does this based on an individual’s word choice, which can then provide actionable insights to improve workplace culture.
This latest service launch is in line with the company’s commitment to providing real actionable feedback from staff that’s built on understanding and compassion to improve not just team working but the overall workplace environment.
A spokesperson for the company said: “Weeve uses empathetic and network analysis technologies to identify which teams are working well, where the organizational gaps are, and what actions need to be taken. We help to take the guesswork out of action-planning.”
Interested parties can find more information by visiting https://www.weeve.ai
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